Giada Gerotto

Giada Gerotto

LSP Vendor Manager at IQVIA

Qualifications

Localization vendor and community manager with a linguistic and quality-management background

LSP Vendor Manager at IQVIA Language Solutions

Former Customer Excellence Champion (C-suite) at Creative Words

Expertise

Vendor management

Localization supply chain

Translation quality management

Community management

Language-services operations

Cost optimization

Giada Gerotto is a localization vendor and community manager with a solid linguistic and quality-management background. She is LSP Vendor Manager at IQVIA Language Solutions, having previously served as Customer Excellence Champion (part of the C-suite) and Vendor Community Manager at Creative Words, where she grew regular-work allocation for translators by 300%.

Experience

LSP Vendor Manager at IQVIA

Aug 2025 — Present · 11 mos

Shapes IQVIA Language Solutions' relationships with its language-services partner agencies.

Customer Excellence Champion at Creative Words

Aug 2023 to Aug 2025 · 2 yrs

As part of the C-suite, led sales, account, vendor, and quality management to improve customer experience.

Vendor Community Manager at Creative Words

Jul 2020 to Aug 2023 · 3 yrs 1 mo

Grew regular-work allocation for translators 300% and improved margins through vendor strategy.

Vendor Manager at LanguageWire

Jan 2019 to Jan 2020 · 1 yr

Managed a 2000+ vendor database and led vendor integration during acquisition.

Partner Manager at Xplanation

Dec 2016 to Jan 2020 · 3 yrs 1 mo

Led the post-merger transition to a freelancer-based vendor model.

Qualifications

Localization vendor and community manager with a linguistic and quality-management background

LSP Vendor Manager at IQVIA Language Solutions

Former Customer Excellence Champion (C-suite) at Creative Words

Expertise

Vendor management

Localization supply chain

Translation quality management

Community management

Language-services operations

Cost optimization

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